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XG to XGS Transition | Nov. 2024
XG to XGS Transition | Nov. 2024
The Sophos XG Series firewall appliances will be end-of-life on March 31, 2025. With the launch of our new XGS Series desktop hardware and Sophos Firewall v21, there’s never been a better time to migrate onto the best network protection. For a smooth transition, from November 07, 2024, we’ll introduce overlapping licenses specifically for early renewals from XG to XGS. This will allow customers to seamlessly operate both their XG and the new XGS appliances in parallel until the original XG license expires, all at no additional cost. What You’ll Get:
• Free early access to XGS functionality when purchased before the XG expiry date • Concurrent use of both the XG and XGS firewalls from the date the order is processed to the XG expiry date
• Flexibility to time the migration at your convenience
• Extra time for setup and configuration while still protected by the existing XG installation The best part? This comes at no extra cost and has no impact on the remaining term of the existing XG license.
Frequently Asked Questions
Frequently Asked Questions
Which deals qualify for the overlapping entitlement?
Early renewal product transitions from XG to XGS only.
Which deals DO NOT qualify for the overlapping entitlement?
The following are not eligible: New, Amend & Extend, on-time or late renewals Transitions from SG to XGS or XGS to XGS MSP Flex XG to XGS transitions.
Will this be retroactively applied to early renewal transactions completed before the availability?
No, we can only offer this for transactions processed once the functionality is available.
How is the license shown in Sophos Central and the Firewall admin console after key activation?
The license will show the full term, including the early access period.
What happens to the XG license after the customer does an early renewal to XGS?
The XG license is unaffected and will run until its original expiry date.
Does this affect the XGS hardware warranty period?
The normal rules apply but will also include the early access period: If no subscription running on the XGS includes Enhanced Support, the 12-month basic warranty period will start at the provisioning date If there is a subscription on the XGS that includes Enhanced Support, the enhanced warranty cover will be for the entire term of the subscription (free early access period + paid term)
Can changes be made to the renewed contract before the end of the free early access period?
No, you can only make changes (Amend or Amend & Extend) once the early access period ends and the paid term has begun. IMPORTANT: Any such future requirements must be clarified in advance, as you will otherwise have to wait until the early access period has ended.
Will this affect future Amend & Extend transactions during the XGS subscription period?
Yes, the allowance will be based on the entire term that the customer will have the subscription (early access period + paid term)
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