Unified Communications

Unified Communications (UC) refers to a phone system that integrates and enables various communication methods within the business. By unifying phone calls, video conferencing, SMS, email, Live Chat and so on, users can share and access data all from one centralized location, collaborate in real-time and hold audio and video conferences with multiple people. No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance user experience

  • See the Status of Your Colleagues.
  • Deliver Faxes & Voicemail to Inbox.
  • Instant Messaging / Text chat.

Call Center

Call center software allows team members to work from various dispersed locations while retaining a cohesive unit through unified communications

●Never Miss a Call – Advanced Contact Center Reporting
●Advanced Queue Strategies and Real-Time Statistics
●Superior Call Center Features Included.
Server-side CRM Integration

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